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Anger Management Course

The workplace is a complex environment. Demands and expectations increase each day we are at work. Customers, colleagues, and stakeholders expect focused attention and swift response. Measured response, expressing emotions effectively, keeping calm and cool even in very stressful situations are achievable. Learn and apply effective principles and techniques for managing anger.

Course Aim

This one-day training will enable the participant to develop effective emotion management techniques for managing anger.

Course Objectives

At the end of the one-day training, the participant will be able to:

  • Differentiate the domains of anger
  • Recognise the causes of anger
  • Identify positive response to situations, people or issues
  • Explain suitable anger management techniques
  • Review individual action plan

Course Content

  • Organisation and personal context
  • Concepts, themes and trends
  • Anger and domains of anger
  • Causes of anger
  • Types and expression of anger
  • Responses to situations, people and issues
  • Techniques of anger management
  • Summary and action planning
  • Course evaluation
  • Course Attendance Certificate

Duration and Time

One-day, 9.30am - 4.30pm

Who can benefit from this training?

Anyone who needs to develop knowledge, skills, and strategies for managing anger and other associated emotions.

Training Methods

This training course takes a blended learning approach and the learning methods reflect all learning styles. There are interactive learning activities, quiz, self-assessment questionnaire, presentations, individual and group-work, facilitation, and discussions.

Mode of delivery

This course is delivered (1) in-house; (2) training venue; (3) Virtual training room

Contact us
  • Get in touch

  • Address
  • St John's Innovation Centre, Cowley Road, Cambridge CB4 OWS, England United Kingdom

  • Email

  • Phone
  • +44 (0) 1223 655 671