Emotional intelligence training is a result-oriented, practical and interactive training that provides participants with a unique opportunity to engage in win-win interpersonal relationships.
The training provides insight into the five emotional intelligence competencies, and gain insight to self, personal styles, uniqueness of specific interpersonal relationships, communication styles, and strategies in engaging in successful interpersonal relationships.
Emotional intelligence training is for anyone who is committed to improving insight and skills in effective interpersonal relationships in their organisation, workplace and even in non-work situations.
This skills training provides the participant with an awareness of emotional intelligence competencies and themes, and stretches the participant so that he or she can apply positive concepts to transform interpersonal relationships.
At the end of the one-day training, the participant will be able to:
Identify hindrances to effective interpersonal relationships.
Define competencies crucial to effective and positive interpersonal relationships.
Understand and apply emotional intelligence competencies to specific workplace settings and scenarios.
Develop strategies to enable ongoing positive interpersonal relationships.
Explain personal action plan for continuing self-development
Organisational and personal contexts
Hindrances to effective interpersonal relationship
Identifying negative and positive triggers of emotion
Defining Emotional Intelligence
Emotional Intelligence competencies
Understanding and applying Emotional Intelligence competencies
Strategies for positive interpersonal relationships
Summary and action planning
Course Attendance Certificate
Duration and Time
One-day, 9.30am - 4.30pm
Who can benefit from this training?
Anyone who needs to understand and improve insight and develop skills in effective win-win interpersonal relationships
This training programme takes a blended learning approach and the learning methods reflect all learning styles. There are interactive learning activities, presentations, individual and group-work, facilitation, self-assessment questionnaires, and discussions.
Mode of delivery
This course is delivered (1) in-house; (2) training venue; (3) Virtual training room