Training | Consulting | Solutions
Emotional Intelligence Training
Course Overview
Emotional intelligence training is a result-oriented, practical and interactive training that provides participants with a unique opportunity to engage in win-win interpersonal relationships.
The training provides insight into the five emotional intelligence competencies, and gain insight to self, personal styles, uniqueness of specific interpersonal relationships, communication styles, and strategies in engaging in successful interpersonal relationships.
Emotional intelligence training is for anyone who is committed to improving insight and skills in effective interpersonal relationships in their organisation, workplace and even in non-work situations.
One-day training
Aim
This skills training provides the participant with an awareness of emotional intelligence competencies and themes, and stretches the participant so that he or she can apply positive concepts to transform interpersonal relationships.
Learning outcomes
- Identify hindrances to effective interpersonal relationships.
- Define competencies crucial to effective and positive interpersonal relationships.
- Understand and apply emotional intelligence competencies to specific workplace settings and scenarios.
- Develop strategies to enable ongoing positive interpersonal relationships.
- Explain personal action plan for continuing self-development
Course Content
Hindrances to effective interpersonal relationship
Identifying negative and positive triggers of emotion
Defining Emotional Intelligence
Emotional Intelligence competencies
Understanding and applying Emotional Intelligence competencies
Strategies for positive interpersonal relationships
Summary and action planning
Course evaluation
Course Attendance Certificate
Who can benefit from this training?
Anyone who needs to understand and improve insight and develop skills in effective win-win interpersonal relationships
Duration and Time One day 9.30am - 4.30pm
Training Methods
This training programme takes a blended learning approach and the learning methods reflect all four learning styles: Reflector, Pragmatist, Theorist and Activist. There will be interactive learning exercises, presentations, individual and group-work, facilitation, self-assessment questionnaires, and discussions.
Book 2 places and get the 3rd place FREE for the same event.
Training venue Cambridge
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Participant’s feedback about Emotional Intelligence training
“Well planned and delivered effectively.”
“I have received a lot of insight and depth into emotional intelligence and how it affects us.”
“I have learnt how to assess my emotions and those of others.”
“I now understand why we react in specific ways based on our emotions.”
“I have never heard of emotional intelligence but I feel I could explain it to others now.”
“Improved my understanding of emotional intelligence.”
“Noted I need to change attitude depending on circumstances.”
“Useful to know how to engage with customer in a more effective way.”
“Organised presentation. 100% responsive to interaction. Very happy. Expectations met 100%”
“The video and seeing things differently.”
“Brilliant presentation - carried everyone along.”
“How to use emotional intelligence in building relationships and how to make the work place a better place.”
“I have good strategies now to put into practice. This program has given me hope on how to deal with challenging situations and people.”
“The presenter was great, delivery was fantastic.”
Book now and you too will experience this amazing training.
