Training | Consulting | Solutions
Grievance and Discipline Training
“Fairness and transparency are promoted by developing and using rules and procedures for handling disciplinary and grievance situations. These should be set down in writing, be specific and clear. Employees and, where appropriate, their representatives should be involved in the development of rules and procedures. It is also important to help employees and managers understand what the rules and procedures are, where they can be found and how they are to be used.”
Acas Code of Practice, 2015 paragraph 2, page 3.
Course aim
This one-day training gives the participant an understanding of his or her human resource management roles and responsibilities in workplace discipline and grievance.
Learning outcomes
At the end of the one-day training, the participant will be able to:
- Define legal and policy concepts of grievance and discipline
- Describe the roles and responsibilities of the manager, HR professional, employee, and workplace representative in discipline and grievance
- Identify pieces of legislation and principles of workplace discipline and grievance
- Describe key steps in the grievance process Describe key steps in the disciplinary process
- List good practice in discipline and grievance procedures
- Explain personal development plan for continuing self-development
Target Group
Anyone who needs to understand and improve insight and develop skills in conducting workplace investigation.
Duration and Time One day 9.30am - 4.30pm
Course Content
The organisation and workplace contexts
Roles and responsibilities of human resource management
Roles and responsibilities of line managers
Concepts of discipline and grievance
Legal and policy contexts of discipline and grievance
Grievance situations, procedures and practice
Disciplinary situations, procedures and practice
Summary and action planning
Course evaluation
Course Attendance Certificate
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