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Mediation Service

Seltics provide workplace mediation service through our experienced mediators.

Mediation in the workplace

Mediation is an Early Dispute Resolution or Alternative Dispute Resolution method.

It is a process where a neutral person - the mediator - works with people who have a disagreement to help them to find their own solution and reach an agreement that will sort out their problem or improve the situation.

Mediators are independent and neutral. The mediator won't take sides or judge who is right or wrong.

Workplace mediation is not just an ad hoc meeting and not just any method of dispute resolution.

Mediation seeks to provide an informal, and speedy solution to workplace conflict, and it can be used at any point in the conflict cycle.

Benefits of mediation in the workplace

These are some of the benefits of mediation:

  • For conflicts involving colleagues of a similar job or grade, or between a line manager and their staff.
  • To address a range of issues, including relationship breakdown, personality clashes, communication breakdowns, etc.
  • At any stage in the conflict as long as any ongoing formal procedure are suspended, or where mediation is included as a stage in the procedures themselves.
  • To rebuild relationships after a formal dispute has been resolved.


Seltics mediators hold accreditation and qualifications, and have experience to help parties resolve their differences and reach amicable agreement wherever possible.

How can we support you?

We are a team of talented and committed people who strive for excellence through our Five Values of integrity, excellence, teamwork, change, and lifelong learning.

Read more about us to gain more information of solutions that makes every difference. You can gain additional information from our mediation brochure and company brochure as well as read testimonials and gain insight of some of our clients.

Contact us
  • Get in touch

  • Address
  • St John's Innovation Centre, Cowley Road, Cambridge CB4 OWS, England United Kingdom

  • Email

  • Phone
  • +44 (0) 1223 655 671