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Advanced Communication Skills Webinar

60 minutes webinar to assist the participant gain insight into effective techniques and style of communicating with diverse range of people in different contexts.

The webinar combines presentation, learning exercise, interactive discussions, and questions and answers session on advanced communication skills.


The webinar will enable each participant to understand advanced communication skills, gain insight and techniques, identify specific actions, and develop personal strategies, tactics and actions.

Learning outcomes

At the end of the webinar, the participant will be able to:

  • Identify specific technique to communicate with each personality type.
  • Determine appropriate use of words in verbal and written communication.
  • Develop strategies to improve communication outcomes.

Webinar contents

  • Principles of communication & first impression.
  • Techniques that improve written and verbal communication .
  • Planning and holding a conversation.
  • Active and empathy listening skills and techniques.

Following the webinar, participant receives by email presentation handout.

Process

To participate in this webinar, you will need:

  • An email address
  • Access to internet

Login

Upon registration for the webinar, each participant will receive web-access login details.

The login details are emailed to participant's email address provided at registration.

Following the webinar, each participant receives presentation handout.

Duration

Each webinar will last for an hour, 8.00am - 9.00am (GMT)

Book webinars online now

Contact us now Book 2 places, and get the 3rd place FREE for the same event

Alternative booking - use Booking Form

Alternatively use Booking Form for bank transfer payment and invoice payment, or phone 01223 655 671.


Following the webinar, each participant receives presentation handout, and training certificate.

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  • St John's Innovation Centre, Cowley Road, Cambridge CB4 OWS, England United Kingdom

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  • +44 (0) 1223 655 671

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